Jilijili Privacy Policy

1 Introduction & Scope

Jilijili's Privacy Policy explains how we collect personal information from users of our platform, the purposes for which it is used, and the measures taken to keep it secure. This policy applies to the jilijili website, mobile app, and all related services.

Jilijili believes you should have full control over your personal information. That is why we are transparent about what data we collect and how it is used. If you have any objection to any part of this policy, please contact the jilijili support team.

Jilijili is committed to protecting user privacy in compliance with applicable laws and regulations. This policy has been developed in accordance with Bangladesh and international data protection standards.

2 What information we collect

Jilijili only collects the information needed to provide you with the best service. The data we collect falls into three categories:

3 Data Usage

Jilijili uses your information only for the purposes listed below. We never use your data for unnecessary purposes without your consent:

• Account management: For registration, login, password reset, and account verification.
• Transaction Processing: For processing deposits, withdrawals, and bonus payouts.
• Support Services: To resolve your issues and answer your questions.
• Security Assurance: To prevent fraud, hacking, and unauthorized access.
• Legal obligations: To comply with requirements from government regulatory authorities.
• Service Improvement: To improve jilijili's games and platform quality.
• Relevant Communications: To notify you of important updates and offers (with your consent).

Jilijili will never use your information to send unsolicited ads. You can opt out of marketing communications at any time.

4 Data Sharing & Third Parties

Jilijili does not sell your personal information. However, in limited circumstances, data may be shared with the following parties:

• Payment Providers: bKash, Nagad, Rocket, or USDT gateway — for transaction processing only.
• Identity Verification Service: Authorized third parties for KYC processing.
• Legal authorities: To comply with court orders or legal obligations.
• Business Partners: Game service providers only — limited and contractual basis.

Before sharing data with any third party, jilijili ensures they adhere to an equivalent standard of privacy. jilijili does not share your personal information with any advertising networks.

5 Cookies and tracking technologies

Jilijili uses cookies and similar technologies on its website. Cookies are small text files stored in your browser. jilijili uses the following types of cookies:

• Essential cookies: To maintain login sessions and security — disabling these may affect site functionality.
• Functional cookies: To remember your preferences and settings, such as language selection.
• Analytics Cookies: To understand how many users are visiting which pages — fully anonymized.

You can delete existing cookies or block new ones through your browser settings at any time. Please note that disabling essential cookies may affect the availability of some jilijili features.

6 Data Security Measures

Jilijili uses industry-standard security measures to protect your information. Our security framework includes:

• For all data transmissions TLS 1.3 / 256-bit SSL Encryption.
• For password storage bcrypt hashing — Never in plain text.
• Optional account security Two-Factor Authentication (2FA)।
• Automatic on suspicious login attempts Account lock And alert notifications.
• Regular Security Audits And vulnerability testing.
• Data backups are stored in a secure, encrypted environment.

However, no one can guarantee 100% security on the internet. If you believe your account has been accessed without authorization, contact jilijili support immediately and change your password.

7 Your rights and controls

Regarding your personal information on jilijili, you have the following rights:

• Right to Access: You have the right to request details about what information jilijili holds about you.
• Right to Rectification: You may request corrections to inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you can request that the use of your information be restricted.
• Right to Data Portability: You can request your information in a machine-readable format.
• Right to Opt Out of Marketing: You may opt out of promotional communications at any time.

To exercise these rights, send an email to jilijili support. We will typically process your request within 30 business days.

8 Minor protection

Jilijili is for users aged 18 and above only. We never knowingly collect information from anyone under the age of 18.

If jilijili becomes aware that a minor has created an account or provided personal information, that account will be closed immediately and all associated data will be deleted.

9 Policy Changes & Updates

Jilijili may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date on the website will be revised.
• You will be notified in advance by email for significant changes.
• Continued use of jilijili after any changes constitutes acceptance of the updated policy.
• Jilijili will provide previous versions of the policy upon request.

We recommend visiting this page regularly to stay up to date with the latest Privacy Policy.

10 Contact & Complaints

For any questions, requests, or complaints regarding the Privacy Policy, please contact jilijili's dedicated privacy team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Language: Responses available in Bengali and English
• Response Time: Typically within 24–48 hours

Jilijili takes your privacy concerns seriously and works to resolve them promptly and effectively. Your trust and confidence mean everything to us.